CARPET CLEANING -1
1. Q: What methods of cleaning are available for carpets?
A: There are several, the most common being the shampoo method. There are also the methods of dry powder, the bonnet method, hot water extraction and dry solutions. All of them work well but the hot water extract method works the best.
2. Q: How do you handle cleaning when we have furnitures at home?
A: Carpet cleaning CityName can help you move your light furnitures such as chairs, sofa, tables, etc. However, bigger appliances and furnitures like bed, TVs, dining table, piano and other sensitive objects will have to be taken care of by the owners.
3. Q: Can you help us move bigger furnitures?
A: Bigger furnitures need more time and effort for moving. Hence, make sure you book an appointment in advance and make sure to make extra payment for this service. We will send in our people to handle moving your heavy and delicate furnitures and other fragile objects very diligently.
4. Q: How long will you take for carpet cleaning?
A: This generally depends on your house size. For an average sized home, Carpet Cleaning CityName takes about 2 - 3 hours for shampooing and drying. However, various cleaning techniques may take longer or shorter. This time also depends on how many number of cleaners are at the job and how quickly they are cleaning.
5. Q: How long does the carpet take to dry?
A: After your carpet is cleaned (by whatever means), it takes somewhere around 2 - 24 hours time to dry completely. Carpet drying really depends on the type of the carpet, humidity and the room ventilation. Carpet drying also depends on various weather conditions as well.
6. Q: What guarantee do you offer?
A: All our services are 100% satisfaction guaranteed. We haven’t heard any bad feedback from our clients in all these years of service. Carpet Cleaning CItyName professionals will assist you in cleaning, drying and any other carpet services you might need. We haven’t heard any kind of negative feedback from our customers so far.
7. Q:Are the cleaning agents harmful?
A: Carpet cleaners use a cleaning solution similar to the detergent. Hence, the same guidelines apply for the carpet cleaning agents. As a general rule of thumb, make sure to keep your kids and pets from coming into contact with these solvents as they could be potentially harmful when consumed or when they come in contact with the mild skin and eyes.
8. Q: Will you help cleaning the stains on my carpet?
A: Most of the cleaning solutions used by the Carpet Cleaning CityName offers cleaning stains. If the stain is to be deep cleaned, we do use a stronger solution for the same. Rest assured, all the stains will be covered in our cleaning charges.
9. Q: Does water harm my carpet’s longevity?
A: The clearcut answer is no. We use the most modern techniques for cleaning which are basically using water resistant solutions that are harmless. CityName carpet cleaners offer high powered vacuum service after cleaning your carpet, which assures any water left behind is removed quickly.
10. Q: Will you be able to clean the carpet run and the area rug?
A: Carpet Cleaning CityName assures that both carpet rug and area rug can be cleaned simultaneously. We take off the area rug and clean and dry it separately. This offers sufficient space to clean and dry the wet carpet.
11. Q: Are you willing to clean carpet when I am not available at home?
A: Yes, we can enter your house with your permission while you are not available and clean the carpet for you. Carpet cleaners of CityName will make sure to notify your leasing office or whomever you appoint for supervision.
12. Q: Does the carpet soil faster after it is cleaned?
A: No. Carpet Cleaning CityName professionals use the most modern techniques to clean your carpets. Our chemical free solutions help fight the infections and remove the dirt. We apply spotting agents before we begin cleaning. We rinse the carpets with hot water after washing with soap, so you don’t need to worry about soiling issues.
13. Q: How often should you clean your carpet?
A: Carpet can hold about 1 pound of soil. So, depending upon how dusty your home becomes, make your best judgement. In homes where there is no dust or dirt collecting, you can wait up to a 6 to 18 months before it begins soiling.
14. Q: Why should you clean your carpet?
A: Carpet Cleaning CityName experts recommend to clean your carpets regularly at least once in every 6 months because there is every chance of dust getting collected in this period. A hygiene home can attract good health. Cleaning also helps remove the dirt particles which otherwise deteriorate your carpet quality.
15. Q: When can I begin walking on my carpet?
A: Once we clean the carpet, you can immediately start walking. However, take precautions that you do not walk with dirty shoes and move your furniture before the carpet dries. Hard surfaces of the carpet can be slightly slippery, so avoid walking before the carpet is dried.
16. Q: How do you decide which cleaning technique to use?
A: At Carpet Cleaning CityName, we offer you various options we provide our customers and you can make the choice. If you need our help we are willing to help you out figure the right cleaning technique. Depending upon dry soil or sticky soil we can suggest you the right options.
17. Q: Does frequent carpet cleaning damage your carpet?
A: Carpet cleaning removes dirt and debris collected. Hence it would not be a threat to clean often. This also depends on what type of cleaning technique is used. Steam extraction cleaning method is much safer than dry vacuum cleaning of the carpets.
18. Q: Is it necessary to vacuum before carpet cleaning?
A: Carpet Cleaning CityName professionals suggest that carpet should be vacuumed before cleaning. However, this is not mandatory. Our latest tools vacuum prior to cleaning the carpets which easily sucks out all the dust and then washes the dirt.
19. Q: Do you apply deodorizer to the carpet after cleaning?
A: We do have an option where you can select deodorizer in the cleaning package we offer. We spray heavy deodorizer which goes deep into the carpet after steam cleaning so it doesn’t smell. This deodorizer lasts quite long and prevents it from filthy smelling.
20. Q: Do you charge extra for heavily soiled carpet?
A: At Carpet Cleaning CityName we never charge anything extra however heavily your carpet may be soiled. However, beware of the difference between soiled and stained. It may cost you extra for heavily stained carpets as they need additional techniques for cleaning.
21. Q: Will you be able to clean all the spots on my carpet?
A: It really depends on how odd the stains are. Mostly grey or black stains come out easily. If the carpet has stains from dye or food coloring, marker stains candle wax, etc, then it might really be difficult or almost impossible to remove such stains. We offer specialized expertise to clean any kind of touch claims.
22. Q: Do you offer upholstery protection?
A: Carpet Cleaning CityName offers Dupont Teflon carpet protector for durability and long lasting cleanliness of your carpet. You need to pay extra for this service and does not come as part of our regular package. Call us now for upholstery protection quotes.
23. Q: Why should I clean carpets when it soils faster?
A: Soiling depends on the agents used for cleaning the carpets. In CityName, carpet cleaners use safe washing solutions which prevent soiling as compared to the other companies. Our dry cleaning and encapsulation techniques are of high quality and hence carpets do not soil fast.
24. Q: Does cleaning carpet cause wrinkles?
A: Over a period of time carpets loosen up regardless of cleaning or not. At Carpet Cleaning CityName, our experts can stretch down the carpet while cleaning so that they don’t cause any wrinkles. This is usually done with no extra cost. However, make sure to mention this before we begin working on the cleaning job.
25. Q: Why does the black lines appear on the edges of the carpet?
A: The black edges you see are the filtration lines created by the soot from candles or furnace. It does not cause any harm and is generally seen in every home. Its a time consuming process to remove them and needs taping, treating the edges and steaming.
26. Q: Can you clean bleached spots?
A: Carpet Cleaning CityName helps in cleaning the faded and the bleached portions of the carpet. If the color has faded we can repair only that portion of it. We can also do a patch replacement if part of it is worn out and you would not even be able to differentiate once the fix is done. Sometimes it may be needed to spot dye after the cleaning is done.
27. Q: Do you offer any warranty over the carpet cleaning service?
A: Warranties can be bought separately from our company. Cleaners in CityName offer stain resistant warranties ranging from 5 up to 20 years. However, make sure to regularly service and target immediate spot removal. You can request copies of warranty details from our carpet cleaning company.
28. Q: Do you offer protective coating over the carpet?
A: Carpet Cleaning CityName offers protective coating with stain resistant solutions and Dupont Teflon soil resistors. However, this coating will have to be re-applied once in 3 years. The soil resistor coating helps the dust to slide off easily and assists in easy cleaning.
29. Q: Why do spots come back after cleaning the carpets?
A: Some stains are very deep and in spite of cleaning using various techniques, when the carpet dries up, the stains may re-surface. This could be a hassle is not handled appropriately. You can immediately contact carpet cleaners in case you notice this again.
30. Q: What is the best spill cleaner you recommend?
A: Carpet Cleaning CityName feels that it is impossible to recommend a single spill cleaner. There are various brands available in the market and all of them do their magic well. Besides this, some of the cleaners leave some residue on the carpet; hence this could attract dirt. So, make sure you avoid such cleaners.
31. Q: Can you get rid of fleas after carpet cleaning?
A: There is no guarantee that fleas can be removed after carpet cleaners clean your carpets. There are various stages of treatment available for your carpet and it mainly depends on the budget, needs, solutions used for cleaning purpose.
32. Q: What all things are covered in the cleaning package?
A: Carpet Cleaning CityName offers wide range of carpet cleaning packages to their customers. The items included in calculating the total cost of cleaning would be the time spent in cleaning, insurance, equipment used or bought newly for cleaning, wages of cleaning professionals, etc.
33. Q: Why carpet gets dirty pretty soon even though it has been washed recently?
A: There could be several reasons for this. The technician could not have cleaned it properly, or it could look dirty because of the stains. Various cleaning techniques such as hot water cleansing can flush the dirt out of the carpet.
34. Q: Is it necessary to vacuum daily?
A: This depends on your needs. If you have a small child who crawls or picks up dirt and puts in his mouth, then it is good to clean daily or at least once in two days. With Carpet Cleaning CityName services, you don’t have to clean your carpets over long range since the solutions offered are long lasting.
35. Q: Is Teflon carpet protection worth its price?
A: Teflon protection offers protection to your carpet by preventing any stains and spots which can be easy to remove. This process may not be as efficient for soiling. If there is frequent soiling, then you should more frequently clean the carpets. It is worth the price you pay in CityName depending upon the above situations.
36. Q: What are the reasons for faster soiling of carpet?
A: A carpet is generally treated with protective coating and if this wears out gradually, soiling increases. If carpet is not cleaned properly, then it is possible that soiling may occur pretty soon. Professional carpet cleaning services like Carpet Cleaning CityName can help resolve soiling issues very efficiently.
37. Q: How can Carpet Cleaning CityName prevent resoiling?
A: Carpet cleaners in CityName can offer efficient cleaning solutions and leave no residue of soap or cleaning solutions. Our company offers regular cleaning services and carpet protection with warranty. Teflon protection can offer long term protective coating and prevent soiling.
38. Q: What is encapsulation process in carpet cleaning?
A: This process uses cleaning solution which involves crystallizing polymers. These crystals pull the soil out of carpet and keeps it clean. You can either use a machine to clean or scrub the fibres using deep clean solutions to remove any stains.
39. Q: How much cleaning solution is used?
A: Only a small amount of cleaning solution is generally used for carpet cleaning as reported by Carpet Cleaning CityName professionals. Hence the carpet does not become wet that easily. When you need dry carpets at the earliest, this is the easiest way to to use cleaning solutions.
40. Q: What is the main reason to clean the carpet?
A: There are various reasons why you should clean carpet. Removing dirt may be the main reason, but maintaining hygiene is equally important. Keeping your kid and pets safe from chemicals, toxins and soap. Looks of the carpet is equally important.
41. Q: What do you you need to do if your carpet is infected with fungus, pollutants, or bacteria?
A: Carpet Cleaning CityName offers various solutions to carpets infected with fungus, pollutants or bacteria. Tearing infected parts of the carpet is not a permanent solution to the problem. Dirt filtering techniques are used to remove the debris and other pollutants.
42. Q: How different is track mount extraction method of carpet cleaning?
A: Truck mount extraction method is mainly used by Carpeting cleaning company for cleaning using hot water. This breaks up the dirt, chemicals and any germs inside the carpet. The machine sucks all the dirt using the suction technique. This is proven technique to remove harmful organisms and prevents any infections.
43. Q: What is carpet shampooing?
A: Soap foam is generated inside the carpet so that the soil and dust particles are washed out along with the soap. Carpet cleaning CityName mainly uses 2 types of machines for this technique namely, cylindrical foam and rotary shampoo.
44. Q: Why is shampoo method not opted?
A: The shampoo machine creates dry foam from the air compressor. This is then applied to the carpet. The carpet agitates with a rotating brush which combs all the foam through the rotating brush. This method is recommended by carpet cleaning companies for better results.
45. Q: What is steam cleaning?
A: A fine spray of hot water in the form of steam and soap are forced into the carpet in order to deep clean the carpet and remove the debris and other dirt particles. Water is gushed from the pipe mounted over the truck and pressure is created and water is pumped back. This suction pulls up the dirt and cleans the carpet.
46. Q: Which method of carpet cleaning is preferred?
A: Carpet cleaning CityName offers various methods of carpet cleaning for the customers depending upon factors such as needs, budget, weather or any other conditions. While few methods damage the carpet, others may increase resoiling or loosen the carpet. Hence it is not an easy task to determine which is best and which is not.
47. Q: What happens if the carpet is over soiled?
A: Many carpet cleaners suggest to avoid over soiling. The main reason being the quality of the carpet may be deteriorated. Besides this, the carpet starts looking old and loosens up. They also get dirty very fast. You have to frequently keep cleaning which in turn means that you are overspending on cleaning your carpets.
48. Q:What are the advantages of electric carpet cleaning?
A: While it may be easy to use the legendary carpet cleaning technique, it is sometimes inconvenient to handle huge pipes, water gushing, noise, and taking too much space where there are space constraints. On the contrary, electric carpet cleaning does not have any of these hassles.
49. Q: How is carbonated water used for cleaning?
A: Carbonated water offers better soil suspension since it decreases the pH value drastically. However, carpet cleaning CityName warns their customers that steam cleaning or the extraction cleaning method may destroy the carpet if this method is very frequently used.
50. Q: What kind of carpet shampoo you need to buy?
A: Many carpet cleaning companies in CityName refer to the ones which have stable foam, dry, or a non-sticky soap material, high lubricant nature to reduce carpet damages, and few others characteristics which could be important. A foamy chemical can give more lather and hence better cleaning.
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